Full stream service from VIP Clientele Essay Example | Topics and Well Written Essays - 2000 words

Full stream service from VIP Clientele - Essay Example An input, process and output model is established. Quality service and standards, test marketing, social marketing, key personnel involvement and competitive analysis are among the key aspects that are analysed in the model. A critical appraisal of the airline service provider is done by comparisons from other service providers. Business Process Model Review A well designed business process model should encompass the relationship of the entire processes as a whole to integrate the overall goal of value for the customer’s money. Value proposition section depicts the intended methods of services to be provided for the target market (see figure 1). VIP clientele are dispersed all over the world with an emphasis on the developed continents. Radical changes in this proposition are seen in the model. The intended goal of this proposition is to become leaders in providing full stream services in the airline industries. This has not been practiced before therefore, the introduction of the same will cause a shift in profits patterns from other airline competitors. Leasing of airplanes as well as rental of planes is a radical change in the airline industry. Focus has been in the past of private jet purchases but not rental or even on leasing terms. The door to door services is a radical change in this process. ... New airplanes will not be designed in this case. The business model will encompass the existing marketing strategies as an incremental change for the intended airline business. Technology has been developed in e-marketing which helps in marketing strategies. Catering during the flight will be done by already established high class caterers. The full stream services in the airline business will integrate the various aspects of high class services as a whole to achieve the target market. The preliminary stages in the design of the business model called for a thorough research of the airline industry. Gaps in the services were identified as high oil prices which will devolve to wiping out low costs air tickets in the coming years. A further analysis shows that safety during flight is at the core of any customer’s choice of airline service provider. In light of this, we deduced that customers need value in the flight services. Hiring or leasing a plane at ones comfort is the way f orward, ensuring high class services are provided from the beginning to the end. Door to door service is a deduced solution since the existing airlines do not offer such to customers. The innovation of this new business model is towards the customer’s experience before, during and after arrival of a flight. Customers are having fears of lack of safety in the pre-existing services. This will be counteracted by individualized services e.g. lease or rent of a plane, a cab for efficiency and effectiveness of the entire flight experience. High oil prices will cause high costs for travelling in the airline industry. The business model is market driven as a shift from highly priced and crowded airlines will be experienced to safe and specialized flight services. Existing technology